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Hi Team,
I am looking forward to calculate the response time of a shared Outlook mailbox (not directly my primary account). So, I am thinking to integrate this outlook mailbox into Power BI and perform some analysis.
Can this be done?
Regards,
PKR
Hi @Anonymous,
Would you please provide more detailed description about what you mentioned "integrate"? What do you want to achieve?
Regards,
Yuliana Gu
Hi Yuliana,
I want to check when an email has been received in a shared mailbox and when it was responded (even when more than one conversation has taken place with respect to one email). In order to perform this, I want to get data of a shared outlook mailbox in Power BI.
Is this possible?
Regards,
PKR
Hi @Anonymous,
Please refer to this similar thread showing how to connect to shared mailboxes:
Power Query from Microsoft Exchange - Folder path that I want not showing up
Regards,
Yuliana Gu
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