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sandip
Helper III
Helper III

How to count cumulative active ticket ?

Hi,

I need to count the total active open ticket per month/Year, so suppose a ticket in open in Aug-2019 and closed at Oct 2019, then for Oct-2019 I need to count the ticket no of Aug-2019, Sep2019 and Oct-2019, so i need to count the opened ticket over time.

I can do the cumulative summation, but the problem is I need to count the Closed ticket also for each month/Year.
so I need to calculate the ticket which is still Opened after Closing some ticket and summarize it to the next month. 

How can i do that? Please help me.

Below is the sample data file:

https://drive.google.com/file/d/1cu-MhCMuPNJiW-p8Pn9a-AkWl-GBqYmL/view?usp=sharing

 

 

 

1 ACCEPTED SOLUTION
parry2k
Super User
Super User

@sandip see the attached solution, I hope that is what you are looking for.

 

I would  Kudos if my solution helped. 👉 If you can spend time posting the question, you can also make efforts to give Kudos whoever helped to solve your problem. It is a token of appreciation!

Visit us at https://perytus.com, your one-stop shop for Power BI related projects/training/consultancy.

 

 



Subscribe to the @PowerBIHowTo YT channel for an upcoming video on List and Record functions in Power Query!!

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If my solution proved useful, I'd be delighted to receive Kudos. When you put effort into asking a question, it's equally thoughtful to acknowledge and give Kudos to the individual who helped you solve the problem. It's a small gesture that shows appreciation and encouragement! ❤


Did I answer your question? Mark my post as a solution. Proud to be a Super User! Appreciate your Kudos 🙂
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2 REPLIES 2
parry2k
Super User
Super User

@sandip see the attached solution, I hope that is what you are looking for.

 

I would  Kudos if my solution helped. 👉 If you can spend time posting the question, you can also make efforts to give Kudos whoever helped to solve your problem. It is a token of appreciation!

Visit us at https://perytus.com, your one-stop shop for Power BI related projects/training/consultancy.

 

 



Subscribe to the @PowerBIHowTo YT channel for an upcoming video on List and Record functions in Power Query!!

Learn Power BI and Fabric - subscribe to our YT channel - Click here: @PowerBIHowTo

If my solution proved useful, I'd be delighted to receive Kudos. When you put effort into asking a question, it's equally thoughtful to acknowledge and give Kudos to the individual who helped you solve the problem. It's a small gesture that shows appreciation and encouragement! ❤


Did I answer your question? Mark my post as a solution. Proud to be a Super User! Appreciate your Kudos 🙂
Feel free to email me with any of your BI needs.

Hi Sir,

You always helped me to achieve my goal , thaks for shaing the pbix file . All

I wrong was I have used SUMX function in the calculate function:

CALCULATE ( sumx([Outstanding Tickets]), FILTER ( ALL ( 'Date'[Date] ), 'Date'[Date] <= MAX ( 'Date'[Date] ) ), 'Date'[Date] <= __lastDate )
but I was wrong!!
 
Thanks again for helping me.

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