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zpaul_010
Helper I
Helper I

How to Roll 90 day data on Monthly slicer

Im managing a helpdesk queue and I'm tasked to run a report that would show unresolved tickets more than 90 days aka Zombies.

I already have a Zombies column with Yes and No values which was taken from Requet status = "pending" && Ticket age >=90 days today ()

 

Problem is, when I create a bar chart and apply a monthly date slicer (ex. July), the zombies equate to zero. What I'd like to see is to roll zombies from previous month to date should show up. I think Im doing it wrong.. 

3 REPLIES 3
fhill
Resident Rockstar
Resident Rockstar

Can you post some sample tables and your desired calculations based on the data?

 

FOrrest




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So, I created 2 calculated columns 90 Days and Zombies to count for zombies. 

 

90 Days = if(dateadd('ManageEngine Report Framework'[Created Date].[Date],90,DAY)>= TODAY(), "1","0")

Zombies = if('ManageEngine Report Framework'[PendingStatus]= "Pending" && 'ManageEngine Report Framework'[90 Days]="0","Yes","No")Capture6.PNG

When I filter to all dates (Jan-July), I  have 35 zombies

Capture7.PNG

 

But when I adjust the slides to lets sa June 30-Juy31, the zombies were not counted anymore. I assume this is because those zombies were created and opened on previous months, i.e. Feb, Mar. 

 

Capture8.PNG

 

Hi @zpaul_010,

 

You are right. There is no zombies in the period 2017-06-30 to 2017-07-31 of "Create Date". Any other questions about this thread please post here. Maybe you can mark your answer as solution.

 

Best Regards!

Dale

Community Support Team _ Dale
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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