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I called (800) 642-7676 to get support for Power BI Pro. I was transfered to customer service. I was told that I cannot get technical support. Why am not allowed to an open ticket online just as any other Power BI Pro user? How do I get support for Power BI US Gov?
Thanks,
Hello here is where you can go for Government Support: Power Platform admin center (microsoft.us)
Hi @Anonymous ,
Do you try to open one from Support?
Yes, I tried to go through the Open TIcket process. It does not recognize my user name and password. I am able to log into Office365 and power bi Web UI and I can start the power BI desktop. The Power BI desktop allows me login at the startup.
I just canot open a ticket or get any support from MS. They won't help me over the phone either.
@Anonymous no idea, but check this post if it helps.
I would ❤ Kudos if my solution helped. 👉 If you can spend time posting the question, you can also make efforts to give Kudos whoever helped to solve your problem. It is a token of appreciation!
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If my solution proved useful, I'd be delighted to receive Kudos. When you put effort into asking a question, it's equally thoughtful to acknowledge and give Kudos to the individual who helped you solve the problem. It's a small gesture that shows appreciation and encouragement! ❤
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