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Mardin
Advisor

Hierarchy Slicer - Unexpected Error

Hi,

Today I opened a .PBIX file where I use the Hierarchy Slicer. The moment after the report was opened in PowerBI Desktop I got this message:

-------

Unexpected Error
An error occured while rendering the report.

"Send a Frown"

-------

 

After doing some investigation I concluded that the Hierarchy Slicer was the source of this error. If I delete the custom visual I do not get the error. Imediately after I download it again from Office Store (through PowerBI Desktop) and put my dimension column in it I get the error.

 

This has never been an issue before. Anybody else experience this?

1 ACCEPTED SOLUTION

Accepted Solutions
jppp
Advisor

Re: Hierarchy Slicer - Unexpected Error

All,

 

I have submitted a new version for approval that fixes the 'unexpected error' and after approval it will be available asap.

 

Sorry for the inconvenience.

 

Thanks, JP

56 REPLIES 56
hqureshi Visitor
Visitor

Re: Hierarchy Slicer - Unexpected Error

Hi

 

I am facing the same issue. Any help is appreciated.

chsauget Visitor
Visitor

Re: Hierarchy Slicer - Unexpected Error

Hello,

 

Same here, you can reproduce the error with the file bellow : 

 

Link to PBIX with error on hierarchy slicer

Sauget Charles-Henri
chsauget@scop-it.com
www.scop-it.com

Highlighted
davidrmo Occasional Visitor
Occasional Visitor

Re: Hierarchy Slicer - Unexpected Error

Same here. Didn't seem to correspond to an update to either Power BI Desktop or the visual, so it's a mystery what caused the error.

 

Such a useful visual, this is very unfortunate.

v-huizhn-msft Super Contributor
Super Contributor

Re: Hierarchy Slicer - Unexpected Error

Hi @ALL,

In the version 2.48.4792.721 64-bit (July 2017) of Power BI Desktop, I reproduce the scenario and get the same error message. I have reported it internally. 

Best Regards,
Angelia

wvanpeel Regular Visitor
Regular Visitor

Re: Hierarchy Slicer - Unexpected Error

Same issue here, since the July version.

 

Elkay
Advisor

Re: Hierarchy Slicer - Unexpected Error

Are your users having issues with the hierarchy slicer on published reports? I have one user that it seems to causing issues when he is using it. 

Elkay
Advisor

Re: Hierarchy Slicer - Unexpected Error

Also just noticed that there doesn't seem to be a scroll in the slicer.  Hoping that is just on the desktop.  Seems OK in the published views. 

jppp
Advisor

Re: Hierarchy Slicer - Unexpected Error

All,

 

I have submitted a new version for approval that fixes the 'unexpected error' and after approval it will be available asap.

 

Sorry for the inconvenience.

 

Thanks, JP

Elkay
Advisor

Re: Hierarchy Slicer - Unexpected Error

Great!  Any idea how long that usually takes?

 

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