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Mardin
Advisor

Hierarchy Slicer - Unexpected Error

Hi,

Today I opened a .PBIX file where I use the Hierarchy Slicer. The moment after the report was opened in PowerBI Desktop I got this message:

-------

Unexpected Error
An error occured while rendering the report.

"Send a Frown"

-------

 

After doing some investigation I concluded that the Hierarchy Slicer was the source of this error. If I delete the custom visual I do not get the error. Imediately after I download it again from Office Store (through PowerBI Desktop) and put my dimension column in it I get the error.

 

This has never been an issue before. Anybody else experience this?

1 ACCEPTED SOLUTION

Accepted Solutions
jppp
Advisor

Re: Hierarchy Slicer - Unexpected Error

All,

 

I have submitted a new version for approval that fixes the 'unexpected error' and after approval it will be available asap.

 

Sorry for the inconvenience.

 

Thanks, JP

View solution in original post

56 REPLIES 56
hqureshi Visitor
Visitor

Re: Hierarchy Slicer - Unexpected Error

Hi

 

I am facing the same issue. Any help is appreciated.

Re: Hierarchy Slicer - Unexpected Error

Hello,

 

Same here, you can reproduce the error with the file bellow : 

 

Link to PBIX with error on hierarchy slicer

Sauget Charles-Henri
chsauget@scop-it.com
www.scop-it.com

Highlighted
davidrmo Occasional Visitor
Occasional Visitor

Re: Hierarchy Slicer - Unexpected Error

Same here. Didn't seem to correspond to an update to either Power BI Desktop or the visual, so it's a mystery what caused the error.

 

Such a useful visual, this is very unfortunate.

Microsoft v-huizhn-msft
Microsoft

Re: Hierarchy Slicer - Unexpected Error

Hi @ALL,

In the version 2.48.4792.721 64-bit (July 2017) of Power BI Desktop, I reproduce the scenario and get the same error message. I have reported it internally. 

Best Regards,
Angelia

wvanpeel Regular Visitor
Regular Visitor

Re: Hierarchy Slicer - Unexpected Error

Same issue here, since the July version.

 

Elkay
Advisor

Re: Hierarchy Slicer - Unexpected Error

Are your users having issues with the hierarchy slicer on published reports? I have one user that it seems to causing issues when he is using it. 

Elkay
Advisor

Re: Hierarchy Slicer - Unexpected Error

Also just noticed that there doesn't seem to be a scroll in the slicer.  Hoping that is just on the desktop.  Seems OK in the published views. 

jppp
Advisor

Re: Hierarchy Slicer - Unexpected Error

All,

 

I have submitted a new version for approval that fixes the 'unexpected error' and after approval it will be available asap.

 

Sorry for the inconvenience.

 

Thanks, JP

View solution in original post

Elkay
Advisor

Re: Hierarchy Slicer - Unexpected Error

Great!  Any idea how long that usually takes?

 

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