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Heat Map - Map Not Loading

Dear PowerBI Community,

 

I'm new at using Power BI Heatmap and I am currently having issues looking for answers as to why the map is not loading.

 

heatmapheatmap

The same data works fine with Visualizations:Map and Visualizations:ArcGIS and it loads maparcGISarcGIS

 

Since the microsoft marketplace was telling me that ~'can't add as of the moment' msg, I manually downloaded and installed heatmap1.1.9.0 from https://github.com/weiweicui/PowerBI-Heatmap/tree/master/dist.

 

I would appreciate anyone's help as soon as possible.

 

TY!

1 ACCEPTED SOLUTION

Accepted Solutions
Microsoft
Microsoft

Re: Heat Map - Map Not Loading

Hi @david2018ross,

 

I also get blank visual if downloading HeatMap from above link. 

 

Please get HeatMap from Office Store. If you get an error like "WebGL not supported", please have a look at this blog.

1.PNG

 

Best regards,

Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
Microsoft
Microsoft

Re: Heat Map - Map Not Loading

Hi @david2018ross,

 

I also get blank visual if downloading HeatMap from above link. 

 

Please get HeatMap from Office Store. If you get an error like "WebGL not supported", please have a look at this blog.

1.PNG

 

Best regards,

Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Highlighted
New Member

Re: Heat Map - Map Not Loading

Thank you for the information Yuliana. Yes I removed the manually installed plug-in and tried downloading X times from the marketplace until it finally allowed the installation. After that, everything went well.

 

Cheers!

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