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Hello, I am a new Power BI user. I am looking at Salesforce Live Chat Transcript cases and I am trying to count how many cases were created by week.
I have been able to do this by creating a new Column Week = WEEKNUM('Live Chat Transcript'[StartTime])
And this new Measure - WeekGroup = CALCULATE(Count('Live Chat Transcript'[CaseId]), ALLEXCEPT('Live Chat Transcript','Live Chat Transcript'[Week]))
This shows me the information by Week 1, Week2, etc. However I want to be able to show Week Starting ...Jan 1, Jan 8, Jan 15, etc.
I appreciate any assistance you can provide on how I can do this.
Thanks
Solved! Go to Solution.
Thank you Angelia, I beleive I have it now.
The problem was that I had to create a new column on my date table for "Weeks", then join the "Live Agent Created Date" field to that new column on the Date tab. Once I did that, it is now showing up correctly.
Thanks again for the help!
Randy
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