Get the Total or Sum of a Measure

[Roseventura]

I've seen numerous instances of this problem solved, but for some reason, I can't get any to work for me.  All I want to do is create a measure that calculates the TOTAL number of Lost Customers (in this case, 4).  Can someone tell me what I'm doing wrong?  

The table visual shows the Customer Code and Total Sales for each Customer.  The Sales During Churn Period measure looks at a What-if Parameter value that the user can change.  In this example, the Churn Time Period = 12 (months).

Any customer with no sales during that 12 month period is considered "Lost".  See measures below.

MEASURES:

Total Sales = calculate(sum(Shipments[Ext Unit Price]))

Sales During Churn Period =

var DIP = DATESINPERIOD(Shipments[Transaction Date], lastdate(Shipments[Transaction Date]),

'Churn Time Period (Months)'[Churn Time Period Value], MONTH)

return

calculate([Total Sales] , DIP )

Lost Customers = if ( [Sales During Churn Period], 0, 1 )

One of the many measures I've tried is this:

Count Lost Customers =

countrows(filter(values(Shipments[CUST_CODE]),[Lost Customers] = 1 ))

but as you can see from the reference above, this measure returns Blank, nada, zilch.

What am I missing?

[Syndicate_Admin]

Have you been able to solve your problem? I have the same

Did you solve your problem? I have the same one

[Roseventura · Accepted solution]

I figured out the correct measure:

Count Lost Customers =

VAR LostCust =

ADDCOLUMNS ( VALUES ( CustMaster[CUST_CODE] ), "Lost Customers", [Lost Customers] )

VAR vResult =

sumx(LostCust, if([Lost Customers] = 1, 1, 0) )

RETURN

vResult

What made the difference is that I had to use the Customer Master Lookup table in the

ADDCOLUMNS measure because (of course) if I just looked at the shipments table,

that wouldn't show any customers that were lost (DUH!) But since Customer Master has ALL

customers, it will allow me to add those with NO sales.

[Jihwan_Kim]

Hi, @Roseventura 

Please correct me if I wrongly understood your question.

Please try the below measure.

newmeasure =
SUMX ( VALUES ( PBI_AEP_Shipments_Multi_byLn[CUST_CODE] ), [Lost Customers] )

Hi, My name is Jihwan Kim.

If this post helps, then please consider accept it as the solution to help other members find it faster, and give a big thumbs up.

[Roseventura]

Jihwan,

That did not work.  It returned 0.  If you notice in the table visual, the total at the bottom of the Count Lost Customers measure is 0 because it's evaluating the total.

Rose