Get Data from Group Email Accounts

[RossP96]

Hi,

I'm trying to connect group email accounts from outlook to BI. I have managed to connect my own personal email address using "Microsoft Exchange Online", and then signing in on the Microsoft Account part.

However when i try to use a group email address it doesnt let me sign in. I believe when a group account is created you dont get a username or password? I've tried logging in using the Exchange account & the Microsoft Account and it wont let me on either.

Anyone have any ideas on how to get data from a group email account?

 

[V-lianl-msft]

Hi @RossP96 ,

Refer to these:

https://community.powerbi.com/t5/Power-Query/How-do-I-link-Outlook-365-with-Power-BI/td-p/660992 

https://community.powerbi.com/t5/Desktop/Connecting-to-Exchange-Server-from-PBI-Desktop/td-p/294332 

https://allonline365.com/power-query/ 

Best Regards,
Liang
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[RossP96]

Hi,

I've already tried these solutions and they dont work. I think its because im using a shared inbox, which doesnt count as a Microsoft Account and doesnt have a password.

On the Microsoft Account sign in it says that the email address is not an account, and on the Exchange sign in it says it is unable to authenticate.

[V-lianl-msft]

Hi @RossP96 ,

Unfortunately, I can't reproduce your issue. It is suggested that you create a support ticket for further help.

Best Regards,
Liang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.