Gateway on-premises problem

[rasabin1103]

Good afternoon,

I am trying to configure a scheduled update in the Power BI web service, I create the gateway correctly
but when I'm heading to manage link doors to add new data sources I do not recognize the gateway, it's
tell me it says there is no gateway

Could you help me with this topic, because I do not understand why if I update the data it does not allow me to add or manage the gateway?

Thank you.

[v-jiascu-msft]

Hi @rasabin1103,

1. Please check if you installed the On-premises Gateway. Not the (personal mode).

2. Did you log in the gateway and configure the gateway?

3. Did you manage the gateway in the Service with the same account that you logged in the gateway?

Best Regards,

Dale

[rasabin1103]

Good afternoon,

Checking the indicated steps, I have found that I only have the On-Premises Personal Mode installed, where I could get the On-Premises not personal to install?

[v-jiascu-msft · Accepted solution]

Hi @rasabin1103,

You can choose it at the start of installing.

Best Regards,

Dale