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We used proxy for internet and now the BI is not refrehing.
our data gateway is offline or couldn't be reached.
Solved! Go to Solution.
Proxy removed, gateway re installed. Now its working fine.
Thank you all for your support.
Hi @Anonymous ,
If you've fixed the issue on your own please kindly share your solution. If the above posts help, please kindly mark it as a solution to help others find it more quickly. Thanks!
Best Regards,
Yingjie Li
Proxy removed, gateway re installed. Now its working fine.
Thank you all for your support.
Hi @Anonymous ,
If your On-premise data gateway gets offline, try to use following command to start it:
net start PBIEgwService
As you mentioned, your network uses proxy, for configuring proxy setting for On-premise data gateway, please see: Configuring proxy settings for the On-premises Data Gateway
Also refer to link below to see how On-premise data gateway works:
On-premises data gateway in-depth
Best Regards,
Yingjie Li
If this post helps then please consider Accept it as the solution to help the other members find it more quickly.
That's not a lot to go on.
https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-proxy
https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-tshoot
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