Showing results for 
Search instead for 
Did you mean: 
Frequent Visitor

File is incompatible with current version

Hello PowerBI team,


I am using PBI desktop June 2020 and worked on a large project (almost 3 weeks) for my organization. When i shared it with my colleague who uses a slighltly older version, he was unable to use my file (all my visuals are available in his version too). Now the problem is he cannot upgrade to June 2020 version in his office laptop due to organisation's policy/ lack of admin rights. Request powerbi support to please answer these questions:


1. How can i share this file in a way thats compatible in his version

2. If it cant be shared, then does it mean i have to roll back to his version and re-start the project again and work for weeks again?

3. If answer to Q2 is yes, then do you think every end user must know about the version of software their peers use before starting to work on any project? is that even practically possible?


I personally see this issue as a big gap, especially in large organizations like mine where thousands use powerbi. The software updates usually are deployed to batches of users at a time and runs over weeks/ months. This time gap casuses difference in versions used by various staff and hence users have been facing this issue consistently. Looking forward for your response. Thanks.





PowerBi me abre.PNGPowerBi no me abre.PNG

Hi, look i had the same problem, but I opened the file with second picture if you see the file type "Microsoft Power Bi Desktop Document", the problem presented but when I opened with first picture if you see the file type is different "Microsoft.MicrosoftPowerBIDesktop" all was ok. You can try this.

I hope this is util.

Community Support
Community Support

Hi @balajimrb ,


As you said, upgrading the desktop version is a way.

It could be pointed out that service is more convenient to work together than desktop. Usually, we work together on service.

You can also download this pbix from service.


Best Regards,
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

@V-lianl-msft  I tried this method already. When the other party downloads pbix from service, he is facing the same error stating it was created using a different version.

Hi @balajimrb ,


Unfortunately, users can only update the version


Best Regards,
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Thanks for your response. However i see this as a major concern when it comes to organizational usage of PowerBI. Every user will have his/her auto update schedules which is set only by their organization's IT dept. And under such circumstances, when a pbix file (created in latest version) is shared within (or between) organizations there is no medium left to share the file thats readable by the other party. This leads to

  1. disruption of on time delivery of reports
  2. thought of looking for an alternative tool altogether which doesnot have this drawback
  3. and in my case option 2 is not an immediately available fix either. I simply dont know whether i should end up scrapping weeks of work. and i dont feel good about it.

I strongly urge you to consider this situation and provide a fix asap.


Super User
Super User

Hi @amitchandak, They seem to be similar posts like mine. But I couldnt find feasible solutions to my problem anywhere.

1. The first post suggests to upgrade to latest version

2. the other post is on installing third party software (non microsoft)


I have already mentioned in my posts that organizations do not provide admin right to users and hence we cannot install/ upgrade softwares. Is there a direct solution from Microsoft Powerbi team to this problem?

Helpful resources

UG GA Amplification 768x460.png

Launching new user group features

Learn how to create your own user groups today!

November Power BI Update 768x460.png

Check it Out!

Click here to read more about the November 2021 Updates!

M365 768x460.jpg

Microsoft 365 Collaboration Conference | December 7–9, 2021

Join us, in-person, December 7–9 in Las Vegas, for the largest gathering of the Microsoft community in the world.