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azitony
Regular Visitor

File contains corrupted data

‎10-22-2018 05:57 AM

Hi

 

Previously, PowerBI Desktop was working very smoothly.

Today, when I stared the application, I got this message "File contains corrupted data". I googled for the reason and got that this is due to using customized chart. Indeed, Yesterday I was learning how to use custom map chart.

 

My problem is that I could not find a solution for this Issue; I tried to repair even reinstall the application but it did not work.

 

Your assistance is highly appreciated.

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v-frfei-msft
Community Support
Community Support

‎10-22-2018 10:00 PM

Hi @azitony,

 

1. Please delete your desktop firstly.

 

2. Delete the Cache and CEF folders in the paths as below.

 

C:\Users\username\Microsoft\Power BI Desktop Store App

C:\Users\username\AppData\Local\Microsoft\Power BI Desktop

 

3. Reinstall your Power BI desktop and try again.

 

Capture.PNG

Regards,

Frank

Community Support Team _ Frank
If this post helps, then please consider Accept it as the solution to help the others find it more quickly.

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