Failed to open reports in PBI desktop

[hernansalinas]

Hello.

I have several reports I work on using PBI desktop and are uploaded to the PBI service. One of them serves as a "main report" whose data set is the data source for all the others. When I try to open them with PBI desktop, I have no problems opening the "main report" on power bi desktop, but I can't open any of the other reports. Instead, I get this message. "We couldn't connect to your model in the Power BI Service. The dataset may have been deleted, renamed, moved, or it is possible that you don't have permission to access it." I checked PBI service and the data set has been deleted, renamed, or moved. ¿Any ideas?

Thanks

[chriswil · Accepted solution]

If you are using Windows 7 then read on.....

This has occured to many Windows 7 users since the weekend.

Connectivity doesn't just stop something has to have been changed somewhere!

I have both Windows 10 and Windows 7 machines, Windows 10 hasn't stopped working.

A colleague (that I support ) had a Microsoft support call open on this very subject, the user forwarded my advice that 'it is not actually the Desktop install it is the Power BI Service that has been changed' 

Unfortunately the support agent from Microsoft wasn't interested and came back with a wooden response (as usual) about getting the latest version for Windows 7 and Power BI desktop.

The Power BI version available on monday didn't actually open at all on windows 7 meaning nothing could progress anything.

I finally got a Power BI version installed later this week and Power BI, it still doesn't connect to datasets if you are using windows 7.

I haven't bothered going back to Microsoft support again, the quicker option is to inconvince users getting them Windows 10 installed.

[hernansalinas]

Thanks, I guess i'm going to have to install windows 10...

[parry2k]

@hernansalinas seems like you are using a power bi dataset as a source in your report. to open the report that is connected to the power bi dataset, you have to have permission on the workspace on which this dataset is published and also in power bi desktop you have to make sure that you logged into your power bi account so that you can connect to the published dataset. And yes, if dataset is deleted.

I would ❤ Kudos if my solution helped. 👉 If you can spend time posting the question, you can also make efforts to give Kudos whoever helped to solve your problem. It is a token of appreciation!

⚡Visit us at https://perytus.com, your one-stop shop for Power BI related projects/training/consultancy.⚡