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Anonymous
Not applicable

Failed to Open DeskTop : Null error

Dear All,

While i am trying to open Power Bi desktop it is showing me below error!

Value cannot be null.Parameter name : collection

I have uninstall and download it again .Please note i am also a Pro user.

Can you please solve this issue as soon as possible as we are using this for buisness purpose.

Thanks for your support.

 

pro.PNG

1 ACCEPTED SOLUTION
v-frfei-msft
Community Support
Community Support

Hi @Anonymous ,

 

Based on my test using Power bi desktop version :  2.76.5678.541 64-bit (December 2019). I cannot reproduce your issue here. Could you please try to re-install it and check again? Or you can ask for help here.

https://powerbi.microsoft.com/en-us/support/

 

Support Ticket.gif

Community Support Team _ Frank
If this post helps, then please consider Accept it as the solution to help the others find it more quickly.

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4 REPLIES 4
v-frfei-msft
Community Support
Community Support

Hi @Anonymous ,

 

Based on my test using Power bi desktop version :  2.76.5678.541 64-bit (December 2019). I cannot reproduce your issue here. Could you please try to re-install it and check again? Or you can ask for help here.

https://powerbi.microsoft.com/en-us/support/

 

Support Ticket.gif

Community Support Team _ Frank
If this post helps, then please consider Accept it as the solution to help the others find it more quickly.
Anonymous
Not applicable

I have reinstalled and it is working now ! Thanks a ton!

JarroVGIT
Resident Rockstar
Resident Rockstar

Are you trying to open a report by any chance or is this displaying when just opening Power BI Desktop (so not through opening a PBIX file or anything)?

The error states that a parameter could not be null (parametername = collection) which makes me think you are trying to open a faulty PBIX file? (though it should open I guess, even if the param = null)

Kind regards

Djerro123

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Anonymous
Not applicable

Thanks for the reply ,

No ,i am not trying to open any file just trying to start desktop and it is showing me this error.

I think because of update ,i have just re-installed  a previous version and working with that ,so problem solved temporarily but it's actually not a solution .

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