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Manlio Frequent Visitor
Frequent Visitor

Facebook Analytics post comments download

Hi everybody,

 

I'm trying to download the comments to develop a text analysis, but I cant download the data, this is the code I'm using:

 

Facebook.Graph("https://graph.facebook.com/v2.12/page_name/posts?limit=100&fields=comments")

 

I expand in the Query editor the tables and I can see on the preview the comments and the id, everything works fine until I try to download to the data model because it never finished and the Error is "Download did not complete".

 

I try to limit the dates

 

Facebook.Graph("https://graph.facebook.com/v2.12/page_name/posts?limit=100&fields=comments,since=2018-01-01&until=20...")

 

 

to get fewer comments but I get the same error.

 

Help me, please.

3 REPLIES 3
v-huizhn-msft Super Contributor
Super Contributor

Re: Facebook Analytics post comments download

Hi @Manlio,

 When you get data from facebook, instead of choose "comments", please any other connection and check if you can get data successfully?

Best Regards,
Angelia

Manlio Frequent Visitor
Frequent Visitor

Re: Facebook Analytics post comments download

Hi @v-huizhn-msft,

 

I can get the data from posts, message, id, date, shares, etc. But with the comments it's not working alway don't download

v-huizhn-msft Super Contributor
Super Contributor

Re: Facebook Analytics post comments download

Hi @Manlio,

You didn't get any comments value, and only got the error, right? If it is, you'd better use Fiddler to trace log and create a support ticket on the right-bottom of this page.

Thanks,
Angelia