Showing results for 
Search instead for 
Did you mean: 
nishantranacrm Frequent Visitor
Frequent Visitor

Extreme slow Refresh with Dynamics 365 CE Version 9.0


I was creating a power bi desktop report on Phone Call entity of Dynamics 365 - Sales.

The phone call has 25000 records in it.


When I click on Refresh it takes almost 2 hours for data to be refreshed, which is very slow.


How to speed it up and what is the reason for such an extreme slow speed ?

We are using Dynamics 365 Instance WEB API here.



Nishant Rana

Community Support Team
Community Support Team

Re: Extreme slow Refresh with Dynamics 365 CE Version 9.0



Try to clear the cache and check if the following article helps.

Community Support Team _ Sam Zha
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

Community Highlights

Community Highlights

Find out what's new in the Power BI Community!

Summit North America

Power Platform Summit North America

Register by September 5 to save $200

Virtual Launch Event

Microsoft Business Applications Virtual Launch Event

Watch the event on demand for an in-depth look at the new innovations across Dynamics 365 and the Microsoft Power Platform.

MBAS Gallery

Watch Sessions On Demand!

Continue your learning in our online communities.

Users Online
Currently online: 125 members 1,798 guests
Please welcome our newest community members: