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zylawys Frequent Visitor
Frequent Visitor

Esri Base Maps asking for username and password

When I select the Dark Gray Canvas base map in power BI it asks for a username and password. The other 3 maps work as intended. Is anyone else having this issue? This was all working until last week.

1 ACCEPTED SOLUTION

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Moderator v-yuezhe-msft
Moderator

Re: Esri Base Maps asking for username and password

@zylawys,

I am unable to reproduce the above issue in the April version of Power BI Desktop(2.57.5068.501).

How about you sign in with your ArcGis account in the map? Based on this article, it doesn't require Plus subscription to use the 4 basic basemaps(Dark Gray Canvas, Light Gray Canvas, OpenStreetMap, and Streets).
1.PNG


Regards,
Lydia

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
2 REPLIES 2
Moderator v-yuezhe-msft
Moderator

Re: Esri Base Maps asking for username and password

@zylawys,

I am unable to reproduce the above issue in the April version of Power BI Desktop(2.57.5068.501).

How about you sign in with your ArcGis account in the map? Based on this article, it doesn't require Plus subscription to use the 4 basic basemaps(Dark Gray Canvas, Light Gray Canvas, OpenStreetMap, and Streets).
1.PNG


Regards,
Lydia

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
zylawys Frequent Visitor
Frequent Visitor

Re: Esri Base Maps asking for username and password

I tried switching back to the dark canvas this morning and it is no longer asking for a username and password.