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sajal161292 Member
Member

Error while opening a file in PBI desktop

Hi,

 

I am facing an error while opening a report in Power BI desktop.

Please find the screenshot for the same:

 

error_power bi.PNG

6 REPLIES 6
Super User
Super User

Re: Error while opening a file in PBI desktop

Is this a stock visual or a custom visual? What visual is it? How much memory do you have?

 

Please see this post regarding How to Get Your Question Answered Quickly: https://community.powerbi.com/t5/Community-Blog/How-to-Get-Your-Question-Answered-Quickly/ba-p/38490


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sajal161292 Member
Member

Re: Error while opening a file in PBI desktop

This is an inbuilt visual(matrix visual)

Super User
Super User

Re: Error while opening a file in PBI desktop

I would submit this as a support issue. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".


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sajal161292 Member
Member

Re: Error while opening a file in PBI desktop

I am not a Pro User.

Also while I am going down and clicking on  "CREATE SUPPORT TICKET" it is taking me again to this page.

Super User
Super User

Re: Error while opening a file in PBI desktop

Hmm, when I click that link it takes me here:

 

https://powerbi.microsoft.com/en-us/support/pro/

 

 


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Community Support Team
Community Support Team

Re: Error while opening a file in PBI desktop

Hi @sajal161292,

 

A Pro account is needed to open a support ticket. 

How much memory do you have? 

How much data do you want to load?

 

Best Regards,

Dale

Community Support Team _ Dale
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.