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Frequent Visitor

Error when trying to connect to SharePoint list

I am using the January 2019 version of PowerBI to create reports to post on a Report Server.  I've been able to connect to a number of SharePoint lists, but I'm having trouble with one in particular.  I keep getting this error - 

 

DataSource.Error: SharePoint: Request failed: The remote server returned an error: (500) Internal Server Error. (An error occurred while processing this request.)
Details:
DataSourceKind=SharePoint

 

We've messed with my SharePoint access to no avail.  Anybody have any ideas?

7 REPLIES 7
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Community Support
Community Support

Re: Error when trying to connect to SharePoint list

@chadkress ,

 

Please install the latest version and check if this issue persists.

 

Community Support Team _ Jimmy Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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Frequent Visitor

Re: Error when trying to connect to SharePoint list

I'm posting to a server maintained outside of my area that is on January 2019.  If I upgrade to the latest, will it be compatible?  We've had some issues with that in the past.

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Community Support
Community Support

Re: Error when trying to connect to SharePoint list

@chadkress ,

 

This could also be a http request issue. Please check if the sharepoint list request url is valid. In addtion, if this issue persists and is very urgent, I would suggest you to catch the http trace using fiddler and create a support ticket here.

 

Community Support Team _ Jimmy Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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Community Support
Community Support

Re: Error when trying to connect to SharePoint list

@chadkress ,

 

Have you solved your issue by now? If you have, could you please help mark the correct answer to finish the thread? Your contribution will be much appreciated.

 

Regards,

Jimmy Tao

Frequent Visitor

Re: Error when trying to connect to SharePoint list

This did not solve the issue.

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Frequent Visitor

Re: Error when trying to connect to SharePoint list

The URL is valid, I can see and connect to other lists within the same SharePoint location, just not the one I need.  I'm not familiar with Fiddler, but I'm assuming I would need an admin to run it?

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Frequent Visitor

Re: Error when trying to connect to SharePoint list

I found out that the SharePoint list in question is built using a Nintex workflow.  Is that perhaps the reason for the connection issue?

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