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Error instalation on premise

I need your help, I've seen different problems with the Gateway on premise (personal mode) I managed to install both versions but then I got an error when updating information, uninstall the 2 to reinstall 1 and can not install any. and I get this erro

 

 

error puerta de enlace.PNG

 

Spoiler
PersonalGatewayConfigurator.exe Information: 0 : Initialize PersonalGatewayMainViewModel
PersonalGatewayConfigurator.exe Information: 0 : GetConfiguratorStateAsync
PersonalGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client is not defined in registry.
PersonalGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client is not defined in registry.
PersonalGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client is not defined in registry.
PersonalGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client is not defined in registry.
PersonalGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Client is not defined in registry.
PersonalGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Client is not defined in registry.
PersonalGatewayConfigurator.exe Information: 0 : Value SOFTWARE\Microsoft\.NETFramework\v4.0.30319 is not defined in registry.
PersonalGatewayConfigurator.exe Information: 0 : Value SOFTWARE\WOW6432Node\Microsoft\.NETFramework\v4.0.30319 is not defined in registry.
PersonalGatewayConfigurator.exe Information: 0 : Exception thrown during GetConfiguration: 'Microsoft.PowerBI.DataMovement.Pipeline.GatewayClient.GatewayConfigurationClientException: Error retrieving gateway configuration. ---> System.ServiceModel.EndpointNotFoundException: No había ningún extremo escuchando en net.pipe://localhost/powerbi/personalgatewayconfiguration/service que pudiera aceptar el mensaje. La causa suele ser una dirección o una acción SOAP incorrecta. Consulte InnerException, si está presente, para obtener más información. ---> System.IO.PipeException: No se encontró el extremo de canalización 'net.pipe://localhost/powerbi/personalgatewayconfiguration/service' en el equipo local.
--- Fin del seguimiento de la pila de la excepción interna ---

Server stack trace:
en System.ServiceModel.Channels.PipeConnectionInitiator.GetPipeName(Uri uri, IPipeTransportFactorySettings transportFactorySettings)
en System.ServiceModel.Channels.NamedPipeConnectionPoolRegistry.NamedPipeConnectionPool.GetPoolKey(EndpointAddress address, Uri via)
en System.ServiceModel.Channels.CommunicationPool`2.TakeConnection(EndpointAddress address, Uri via, TimeSpan timeout, TKey& key)
en System.ServiceModel.Channels.ConnectionPoolHelper.EstablishConnection(TimeSpan timeout)
en System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.OnOpen(TimeSpan timeout)
en System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
en System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan timeout)
en System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
en System.ServiceModel.Channels.ServiceChannel.CallOpenOnce.System.ServiceModel.Channels.ServiceChannel.ICallOnce.Call(ServiceChannel channel, TimeSpan timeout)
en System.ServiceModel.Channels.ServiceChannel.CallOnceManager.CallOnce(TimeSpan timeout, CallOnceManager cascade)
en System.ServiceModel.Channels.ServiceChannel.EnsureOpened(TimeSpan timeout)
en System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
en System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
en System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:
en System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
en System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
en Microsoft.PowerBI.DataMovement.Pipeline.InternalContracts.IGatewayConfigurationService.GetConfiguration()
en Microsoft.PowerBI.DataMovement.Pipeline.GatewayClient.GatewayConfigurationClient.GetConfiguration()
--- Fin del seguimiento de la pila de la excepción interna ---
en Microsoft.PowerBI.DataMovement.Pipeline.GatewayClient.GatewayConfigurationClient.GetConfiguration()
en Microsoft.PowerBI.DataMovement.GatewayUXCommon.ConfiguratorInitializationContextFactory.<GetConfiguratorStateAsync>d__2.MoveNext()'
PersonalGatewayConfigurator.exe Information: 0 : Configuration client returned null
PersonalGatewayConfigurator.exe Information: 0 : Sign In
Microsoft.IdentityModel.Clients.ActiveDirectory Information: 2 : 06/18/2018 20:45:59: - AuthenticationContext: ADAL .NET with assembly version '2.28.3.860', file version '2.28.31117.1411' and informational version '78bd21073cfd91768d97894ace1ba90c5b904eec' is running...
PersonalGatewayConfigurator.exe Information: 0 : 06/18/2018 20:45:59: - AuthenticationContext: ADAL .NET with assembly version '2.28.3.860', file version '2.28.31117.1411' and informational version '78bd21073cfd91768d97894ace1ba90c5b904eec' is running...
Microsoft.IdentityModel.Clients.ActiveDirectory Information: 2 : 06/18/2018 20:45:59: 82a341e4-46bd-45bc-a492-ebedcc505f8a - AcquireTokenHandlerBase: === Token Acquisition started:
Authority: https://login.microsoftonline.com/common/
Resource: https://analysis.windows.net/powerbi/api
ClientId: ea0616ba-638b-4df5-95b9-636659ae5121
CacheType: Microsoft.IdentityModel.Clients.ActiveDirectory.TokenCache (0 items)
Authentication Target: User

PersonalGatewayConfigurator.exe Information: 0 : 06/18/2018 20:45:59: 82a341e4-46bd-45bc-a492-ebedcc505f8a - AcquireTokenHandlerBase: === Token Acquisition started:
Authority: https://login.microsoftonline.com/common/
Resource: https://analysis.windows.net/powerbi/api
ClientId: ea0616ba-638b-4df5-95b9-636659ae5121
CacheType: Microsoft.IdentityModel.Clients.ActiveDirectory.TokenCache (0 items)
Authentication Target: User

Microsoft.IdentityModel.Clients.ActiveDirectory Verbose: 1 : 06/18/2018 20:45:59: 82a341e4-46bd-45bc-a492-ebedcc505f8a - TokenCache: Looking up cache for a token...
PersonalGatewayConfigurator.exe Information: 0 : 06/18/2018 20:45:59: 82a341e4-46bd-45bc-a492-ebedcc505f8a - TokenCache: Looking up cache for a token...
Microsoft.IdentityModel.Clients.ActiveDirectory Information: 2 : 06/18/2018 20:45:59: 82a341e4-46bd-45bc-a492-ebedcc505f8a - TokenCache: No matching token was found in the cache
PersonalGatewayConfigurator.exe Information: 0 : 06/18/2018 20:45:59: 82a341e4-46bd-45bc-a492-ebedcc505f8a - TokenCache: No matching token was found in the cache
Microsoft.IdentityModel.Clients.ActiveDirectory Verbose: 1 : 06/18/2018 20:45:59: - WindowsFormsWebAuthenticationDialogBase: Navigating to 'https://login.microsoftonline.com/common/oauth2/authorize?resource=https://analysis.windows.net/powe... Windows NT 6.1.7601 Service Pack 1&prompt=select_account&msafed=0&login_hint=jascencio@csticorp.biz'.
PersonalGatewayConfigurator.exe Information: 0 : 06/18/2018 20:45:59: - WindowsFormsWebAuthenticationDialogBase: Navigating to 'https://login.microsoftonline.com/common/oauth2/authorize?resource=https://analysis.windows.net/powe... Windows NT 6.1.7601 Service Pack 1&prompt=select_account&msafed=0&login_hint=jascencio@csticorp.biz'.
Microsoft.IdentityModel.Clients.ActiveDirectory Verbose: 1 : 06/18/2018 20:46:00: - WindowsFormsWebAuthenticationDialogBase: Navigated to 'https://login.microsoftonline.com/common/oauth2/authorize?resource=https://analysis.windows.net/powe... Windows NT 6.1.7601 Service Pack 1&prompt=select_account&msafed=0&login_hint=jascencio@csticorp.biz'.
PersonalGatewayConfigurator.exe Information: 0 : 06/18/2018 20:46:00: - WindowsFormsWebAuthenticationDialogBase: Navigated to 'https://login.microsoftonline.com/common/oauth2/authorize?resource=https://analysis.windows.net/powe... Windows NT 6.1.7601 Service Pack 1&prompt=select_account&msafed=0&login_hint=jascencio@csticorp.biz'.
Microsoft.IdentityModel.Clients.ActiveDirectory Verbose: 1 : 06/18/2018 20:46:06: - WindowsFormsWebAuthenticationDialogBase: Navigating to 'https://login.microsoftonline.com/common/login'.
PersonalGatewayConfigurator.exe Information: 0 : 06/18/2018 20:46:06: - WindowsFormsWebAuthenticationDialogBase: Navigating to 'https://login.microsoftonline.com/common/login'.
Microsoft.IdentityModel.Clients.ActiveDirectory Verbose: 1 : 06/18/2018 20:46:07: - WindowsFormsWebAuthenticationDialogBase: WebBrowser state: IsBusy: True, ReadyState: Complete, Created: True, Disposing: False, IsDisposed: False, IsOffline: False
PersonalGatewayConfigurator.exe Information: 0 : 06/18/2018 20:46:07: - WindowsFormsWebAuthenticationDialogBase: WebBrowser state: IsBusy: True, ReadyState: Complete, Created: True, Disposing: False, IsDisposed: False, IsOffline: False
Microsoft.IdentityModel.Clients.ActiveDirectory Verbose: 1 : 06/18/2018 20:46:07: - WindowsFormsWebAuthenticationDialogBase: WebBrowser state (after Stop): IsBusy: False, ReadyState: Complete, Created: True, Disposing: False, IsDisposed: False, IsOffline: False
PersonalGatewayConfigurator.exe Information: 0 : 06/18/2018 20:46:07: - WindowsFormsWebAuthenticationDialogBase: WebBrowser state (after Stop): IsBusy: False, ReadyState: Complete, Created: True, Disposing: False, IsDisposed: False, IsOffline: False
Microsoft.IdentityModel.Clients.ActiveDirectory Verbose: 1 : 06/18/2018 20:46:09: 82a341e4-46bd-45bc-a492-ebedcc505f8a - TokenCache: Storing token in the cache...
PersonalGatewayConfigurator.exe Information: 0 : 06/18/2018 20:46:09: 82a341e4-46bd-45bc-a492-ebedcc505f8a - TokenCache: Storing token in the cache...
Microsoft.IdentityModel.Clients.ActiveDirectory Verbose: 1 : 06/18/2018 20:46:09: 82a341e4-46bd-45bc-a492-ebedcc505f8a - TokenCache: An item was stored in the cache
PersonalGatewayConfigurator.exe Information: 0 : 06/18/2018 20:46:09: 82a341e4-46bd-45bc-a492-ebedcc505f8a - TokenCache: An item was stored in the cache
Microsoft.IdentityModel.Clients.ActiveDirectory Information: 2 : 06/18/2018 20:46:09: 82a341e4-46bd-45bc-a492-ebedcc505f8a - AcquireTokenHandlerBase: === Token Acquisition finished successfully. An access token was retuned:
Access Token Hash: r+flb4g2wFNLf8aCVtFar+koA1GlMEvpWuF5I8/fZ1w=
Refresh Token Hash: GmzZorAvm8lIyLmhnbARq9NfpA9EZoz5EejI6IR2AQw=
Expiration Time: 06/18/2018 21:46:08 +00:00
User Hash: v1O1TtkvGqWCpkHshG1/l/pff0qzKYIEWJv7jJ0rpbs=

PersonalGatewayConfigurator.exe Information: 0 : 06/18/2018 20:46:09: 82a341e4-46bd-45bc-a492-ebedcc505f8a - AcquireTokenHandlerBase: === Token Acquisition finished successfully. An access token was retuned:
Access Token Hash: r+flb4g2wFNLf8aCVtFar+koA1GlMEvpWuF5I8/fZ1w=
Refresh Token Hash: GmzZorAvm8lIyLmhnbARq9NfpA9EZoz5EejI6IR2AQw=
Expiration Time: 06/18/2018 21:46:08 +00:00
User Hash: v1O1TtkvGqWCpkHshG1/l/pff0qzKYIEWJv7jJ0rpbs=

PersonalGatewayConfigurator.exe Information: 0 : backendUriFromService: https://wabi-south-central-us-redirect.analysis.windows.net/
PersonalGatewayConfigurator.exe Information: 0 : Service returned 0 personal gateways for this user
PersonalGatewayConfigurator.exe Information: 0 : Model gateway state: Unconfigured
PersonalGatewayConfigurator.exe Information: 0 : Service returned 0 personal gateways for this user
PersonalGatewayConfigurator.exe Information: 0 : Creating personal gateway
PersonalGatewayConfigurator.exe Information: 0 : Generating asymmetric key
PersonalGatewayConfigurator.exe Information: 0 : Build annotation and request
PersonalGatewayConfigurator.exe Information: 0 : Validating crypto functions...
PersonalGatewayConfigurator.exe Information: 0 : Validated cryptography functions work
PersonalGatewayConfigurator.exe Information: 0 : Create gateway
PersonalGatewayConfigurator.exe Information: 0 : Update local gateway config
PersonalGatewayConfigurator.exe Information: 0 : Check gateway status and update local DM status
PersonalGatewayConfigurator.exe Information: 0 : Falling back to Https ServiceBusSystemConnectivityModes
PersonalGatewayConfigurator.exe Information: 0 : GetConfiguratorStateAsync
PersonalGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client is not defined in registry.
PersonalGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client is not defined in registry.
PersonalGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client is not defined in registry.
PersonalGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client is not defined in registry.
PersonalGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Client is not defined in registry.
PersonalGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Client is not defined in registry.
PersonalGatewayConfigurator.exe Information: 0 : Value SOFTWARE\Microsoft\.NETFramework\v4.0.30319 is not defined in registry.
PersonalGatewayConfigurator.exe Information: 0 : Value SOFTWARE\WOW6432Node\Microsoft\.NETFramework\v4.0.30319 is not defined in registry.
PersonalGatewayConfigurator.exe Information: 0 : Exception thrown during GetConfiguration: 'Microsoft.PowerBI.DataMovement.Pipeline.GatewayClient.GatewayConfigurationClientException: Error retrieving gateway configuration. ---> System.ServiceModel.EndpointNotFoundException: No había ningún extremo escuchando en net.pipe://localhost/powerbi/personalgatewayconfiguration/service que pudiera aceptar el mensaje. La causa suele ser una dirección o una acción SOAP incorrecta. Consulte InnerException, si está presente, para obtener más información. ---> 

  

Sy apoyo por favor

1 ACCEPTED SOLUTION

I realized that the error is happening because I use a laptop and as such I have installed gateway, the issue is that I turn off and turn on the computer and stop configuring the gateway, the truth try to configure again, as you tell me to uninstall everything and install 1 gateway, but I think the error was because the gateway was not kept active as it should be

View solution in original post

2 REPLIES 2
v-juanli-msft
Community Support
Community Support

Hi @Jancarlos_Ascen

“uninstall the 2 to reinstall 1”

Do you mean uninstall both on-premise Gateway and personal-mode Gateway, then reinstall personal-mode Gateway?

“I managed to install both versions”

Does both versions refer to two versions of personal-mode Gateway?

You can only install one personal-mode Gateway in your computer.

Please ensure you have delete all files related to the both version personal gateway, then download the lastest version and install it.

Personal gateway

Gateway all you need know

 

 

Best Regards

Maggie

I realized that the error is happening because I use a laptop and as such I have installed gateway, the issue is that I turn off and turn on the computer and stop configuring the gateway, the truth try to configure again, as you tell me to uninstall everything and install 1 gateway, but I think the error was because the gateway was not kept active as it should be

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