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Anonymous
Not applicable

Error in Power BI Desktop, Unable to open

Hello Guys,

 

Good Day!!!

 

I'm unable to open the Power BI Desktop on my computer, it is throwing an error "Microsoft Power BI Desktop has Stopped working. A problem caused the problem to stop working correctly. Please close the program."

 

Can someone please help with this issue?

 

Thanks in advance.

Vinay

1 ACCEPTED SOLUTION
Anonymous
Not applicable

@v-jayw-msft  Thanks for your suggestion. I have uninstalled and reinstalled it from the Microsoft store but no it is not opening Power BI Desktop application on my laptop. Seems like some setting changes are required in my system but I installed it manually it is working fine. 

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5 REPLIES 5
v-jayw-msft
Community Support
Community Support

Hi @Anonymous ,

 

I'd like to suggest you to uninstall and reinstall the application. If you don't want the application upgrade automaticlly, you could download the application from website and disable the automatic upgrade in Options and Setting.

https://www.microsoft.com/en-us/download/details.aspx?id=58494 

 

Best Regards,

Jay

Community Support Team _ Jay
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Anonymous
Not applicable

@v-jayw-msft  Thanks for your suggestion. I have uninstalled and reinstalled it from the Microsoft store but no it is not opening Power BI Desktop application on my laptop. Seems like some setting changes are required in my system but I installed it manually it is working fine. 

parry2k
Super User
Super User

@Anonymous yes it would auto-update depending on your setting but quite possibly it is auto-updated.



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If my solution proved useful, I'd be delighted to receive Kudos. When you put effort into asking a question, it's equally thoughtful to acknowledge and give Kudos to the individual who helped you solve the problem. It's a small gesture that shows appreciation and encouragement! ❤


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parry2k
Super User
Super User

@Anonymous seems like it is a machine-specific issue, was it working before? did you upgraded Power BI?



Subscribe to the @PowerBIHowTo YT channel for an upcoming video on List and Record functions in Power Query!!

Learn Power BI and Fabric - subscribe to our YT channel - Click here: @PowerBIHowTo

If my solution proved useful, I'd be delighted to receive Kudos. When you put effort into asking a question, it's equally thoughtful to acknowledge and give Kudos to the individual who helped you solve the problem. It's a small gesture that shows appreciation and encouragement! ❤


Did I answer your question? Mark my post as a solution. Proud to be a Super User! Appreciate your Kudos 🙂
Feel free to email me with any of your BI needs.

Anonymous
Not applicable

@parry2k  

 

Yes, it was working perfectly before. I have not upgraded Power BI Desktop. Although I have installed it using Microsoft store long back, I guess it automatically upgrades to the next version if it is installed through Microsoft  Store. Correct me if I'm wrong here.

I use windows 10 OS

 

Regards,

Vinay

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