Showing results for 
Search instead for 
Did you mean: 
Post Partisan
Post Partisan

Error from Api while trying to refresh [Scheduled or manual Refresh]

Hi all: Good day! I have a dashboard that connects to various sources including 3 apis provided by our vendor. We have a Scheduled Refresh process to update data 3 times during the day. We sometimes [For last few days it’s happening every day once or 2 times] get error while trying to Refresh from 2 apis that bring event detail info as we pass different event Ids- I have used M code to paginate through the call. The error for I api call is as below:

“Failure details: The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support.

Web.Contents failed to get contents from '' (429): Too Many Requests. The exception was raised by the IDbCommand interface. Table: NatGas_query_NoticeDetails.”

It sometimes happen with manual refresh too.

I contacted our vendor, waiting for their response. In the meantime, trying to reach to this community if anyone has any suggestion to be done on the PBI side.

Many thanks in advance! Happy Thanksgiving to all in US! 😊

Community Support
Community Support

Hi, @sohananahid 


I failed to reproduce your scenario, I'd like to suggest you create a support ticket here for further help.


Best Regards



If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources


Happy New Year from Power BI

This is a must watch for a message from Power BI!

December Update

Check it Out!

Click here to read more about the December 2020 Updates!

Community Blog

Check it Out!

Click here to read the latest blog and learn more about contributing to the Power BI blog!

Get Ready for Power BI Dev Camp

Get Ready for Power BI Dev Camp

Mark your calendars and join us for our next Power BI Dev Camp!.

Top Solution Authors
Top Kudoed Authors