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Tymok
New Member

Error - Cannot load model

Hello,

 

I have been having trouble when opening PowerBI. When I open even a new file (no data imported) this error occurs. I have tried to reinstall PowerBI and launch it as an administrator. No success. 

Tymok_0-1650646094780.png

When try to load just a test excel document the previous error occurs and this load error as well.

Tymok_1-1650646276480.png

But in PowerQuery I can see the data normally.

 

Thanks for help

2 REPLIES 2
amitchandak
Super User
Super User

@Tymok , what is the windows version? Make sure that is supported. Also, make sure there is no pending windows patch

@amitchandak  I am on Windows 10, 21H2, build 19044.1645. Windows Update says I am up to date, apart from installing Windows 11 of course.

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