Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Register now to learn Fabric in free live sessions led by the best Microsoft experts. From Apr 16 to May 9, in English and Spanish.

Reply
nranito
Helper II
Helper II

ERROR SIGNING IN ACCOUNT

When I try to sign in using PowerBi Desktop I get an error

 

I input my account name and I get the error in attach.

 

(user is on, I can access on my web account)

 

Unable to sign in.

 bi error.png

1 ACCEPTED SOLUTION

It works now.

I', able to sign in...

 

Didn't change anything. No config changes, no reboot, no system restore or whatever.

 

Mistery remains

View solution in original post

4 REPLIES 4
v-yulgu-msft
Employee
Employee

Hi @nranito,

 

Please try:

 

Log in Power BI Service, change the password, sign out then sign in again to both service and desktop. See: Unable to sign in to Power BI Desktop

It might be an issue with IE browser, please download the fix for a try. See: Script Error when logging in via Enterpise Gateway Wizard

Uninstall and re-install the latest release of desktop.

 

Regards,

Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

I have latest version.

Uninstalled and installed again.

Same error

 

The script error window shows up AFTER I put my login, and BEFORE asking for password

It works now.

I', able to sign in...

 

Didn't change anything. No config changes, no reboot, no system restore or whatever.

 

Mistery remains

Helpful resources

Announcements
Microsoft Fabric Learn Together

Microsoft Fabric Learn Together

Covering the world! 9:00-10:30 AM Sydney, 4:00-5:30 PM CET (Paris/Berlin), 7:00-8:30 PM Mexico City

PBI_APRIL_CAROUSEL1

Power BI Monthly Update - April 2024

Check out the April 2024 Power BI update to learn about new features.

April Fabric Community Update

Fabric Community Update - April 2024

Find out what's new and trending in the Fabric Community.