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Hello,
since about one month ago, it is impossible to open any pbix file with the desktop version if I am off line. It doesn't matter if the file is created by myself or imported from another.
I installed the last version of PBI desktop and it is still the same.
The error that appears is something like:
"Reference to an object not stsblished as an instance of an object"
Does somebody know how can I solve this problem?
It is critical for me because I have to present the results to the customers and sometimes it is not possible if there is no internet conexion.
Thanks a lot in advance.
Josep.
The details of the error are:
Feedback Type:
Frown (Error)
Timestamp:
2018-02-28T19:34:06.9267198Z
Local Time:
2018-02-28T20:34:06.9267198+01:00
Session ID:
8bab6000-16a1-4d18-b7cc-58acfd4c8127
Release:
February 2018
Product Version:
2.55.5010.521 (PBIDesktop) (x86)
Error Message:
Referencia a objeto no establecida como instancia de un objeto.
Stack Trace:
System.NullReferenceException: Referencia a objeto no establecida como instancia de un objeto.
en Microsoft.PowerBI.Client.Windows.PowerBIService.CloudConfigurationManager.SetCloud(String emailAddress)
en Microsoft.PowerBI.Client.Windows.PowerBIService.AuthenticationManager.TryGetUserIdentityInfo(UserIdentityInfo& userIdentityInfo)
en Microsoft.PowerBI.Client.Windows.PowerBIService.AuthenticationManager.EnsureSignInStatusInitialized()
en Microsoft.PowerBI.Client.Windows.PowerBIService.AuthenticationManager.get_IsSignedIn()
en Microsoft.PowerBI.Client.Windows.Ux.RibbonSignInForm.UpdateUsernameLabel()
en Microsoft.PowerBI.Client.Windows.Ux.RibbonSignInForm..ctor(IWin32Window ownerWindow, WindowsHost windowsHost, IWindowService windowService, ICloudConfigurationManager cloudManager, IAuthenticationManager authenticationManager, IAuthenticationUIHandler authenticationUIHandler, IPowerBIServiceClient powerbiServiceClient, IEventAggregationService eventAggregationService, IPowerBITelemetryService powerbiTelemetryService, IExceptionHandler exceptionHandler, Boolean showLoginButton)
en Microsoft.PowerBI.Client.Windows.MainWindow..ctor(IPowerBIWindowServiceFactory windowServiceFactory, IEventAggregationService eventAggregationService, IFileOperationUIHandler fileOperationUIHandler, IFileManager fileManager, IModelAuthoringRoutingService modelAuthoringRoutingService, IUIBlockingService uiBlockingService, ISchemaItemActivationService schemaItemActivationService, IViewSelectionService viewSelectionService, IUpdateNotificationManager updateNotificationManager, IPowerBIStringProvider stringProvider, IPowerBITelemetryService telemetryService, ITypeNameProvider typeNameProvider, WindowsHost windowsHost, MainWindowParameters initializationParameters, FormulaHistoryManager formulaHistoryManager, IReportManager reportManager, IPowerBIServiceClient powerBIServiceClient, IAuthenticationManager authenticationManager, IAuthenticationUIHandler authenticationUIHandler, ICloudConfigurationManager cloudManager, ApplicationTracingHost applicationTracingHost, IFileHistoryManager fileHistoryManager, ICefBrowserFactory cefBrowserFactory, IDiagramViewManager diagramViewManager, IPowerBISettings powerBISettings, IModelProxy modelProxy, IAnalysisServicesLoadContextFactory analysisServicesLoadContextFactory, IApplicationCommands applicationCommands, IUISettings uiSettings, IFileDialogManager fileDialogManager, EditorScaler editorScaler)
en Microsoft.PowerBI.Client.Program.<>c__DisplayClassa.<Main>b__0()
en Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass7.<HandleExceptionsWithNestedTasks>b__6()
en Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
Invocation Stack Trace:
en Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
en Microsoft.Mashup.Client.ClientShared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace)
en Microsoft.Mashup.Client.ClientShared.FeedbackErrorInfo..ctor(String message, Exception exception)
en Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWin32Window activeWindow, WindowsHost windowsHost, FeedbackPackageInfo feedbackPackageInfo, Exception e)
en Microsoft.Mashup.Client.ClientShared.UnexpectedExceptionHandler.<>c__DisplayClass1.<HandleException>b__0()
en Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.SendAndMarshalExceptions(SynchronizationContext context, Action callback)
en Microsoft.Mashup.Client.ClientShared.UnexpectedExceptionHandler.HandleException(Exception e)
en Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
en Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.HandleExceptionsWithNestedTasks(IExceptionHandler exceptionHandler, Action action)
en Microsoft.PowerBI.Client.Program.Main(String[] args)
OS Version:
Microsoft Windows NT 10.0.16299.0 (x86 es-ES)
CLR Version:
4.7 or later [Release Number = 461308]
Peak Virtual Memory:
865 MB
Private Memory:
220 MB
Peak Working Set:
210 MB
IE Version:
11.248.16299.0
User ID:
9ce49f44-e36d-4ddf-8ab3-a42b2092750f
Telemetry Enabled:
False
WER Parameters:
{"AppName":"PBIDesktop","AppVersion":"2.55.5010.521","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.PowerBIService.CloudConfigurationManager","Error":"System.NullReferenceException","MethodDef":"SetCloud","ErrorOffset":"371"}
WER Reported:
False
DPI Scale:
100%
Supported Services:
Power BI
Solved! Go to Solution.
Hi @mussol_,
This issue has been reported by others in the Issues Forum:
https://community.powerbi.com/t5/Issues/Power-BI-Desktop-not-working-without-internet/idi-p/364012
I would suggest you keep an eye on these two similar threads to check the status of this issue.
Regards
Hi @mussol_,
This issue has been reported by others in the Issues Forum:
https://community.powerbi.com/t5/Issues/Power-BI-Desktop-not-working-without-internet/idi-p/364012
I would suggest you keep an eye on these two similar threads to check the status of this issue.
Regards
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