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Anonymous
Not applicable

Division by categories

 

Hello guys, I would like to do the following division: 

Avg Call length equal to ("Engage Time" plus "Wrap Time") divide "Accepted"power bi.png

Yet my calculated result seems wrong as the table below

1 ACCEPTED SOLUTION

@Anonymous ,

 

 

1.jpg

 

 

Call Length = DIVIDE([Total Engage Time] + [Total Wrap Time] , SUM(Table9[Accepted]))
 
Total Engage Time = SUM(Table9[Engage Time])
 
Total Wrap Time = SUM(Table9[Wrap Time])
 
 
Regards,
HN

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