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Anonymous
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Desktop workspace not viewable

Hello All,

I need help. When I open Power BI Desktop only the bottom right corner of the workspace is viewable and I'm not able to move it or change the view so that all of the workspace is showing.  This is making the application unuseable 😞 Please help! How do I fix this? I've rebooted, completely shut down, attempted to open saved reports/dashboards, opened while having PowerBI Online open....

1 ACCEPTED SOLUTION
Anonymous
Not applicable

Hi @jdbuchanan71 I figured it out 🙂 I'm working from a laptop that is connected to a monitor. I had to open Power BI Desktop while the laptop display was open and connected to the monitor. This allowed the scaling to work properly between the laptop and monitor and now the application is completely viewable. It's a weird glitch for sure! Thanks so much for responding!

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3 REPLIES 3
jdbuchanan71
Super User
Super User

Hello @Anonymous 

Can you share a screen shot of how the app looks for you?

Anonymous
Not applicable

Hi @jdbuchanan71 I figured it out 🙂 I'm working from a laptop that is connected to a monitor. I had to open Power BI Desktop while the laptop display was open and connected to the monitor. This allowed the scaling to work properly between the laptop and monitor and now the application is completely viewable. It's a weird glitch for sure! Thanks so much for responding!

Hi @Anonymous 

It seems you've solved it, please accept your reply as solution to close this thread, that way, other community members will easily find the solution when they get same issue.

Regards,

Community Support Team _ Cherie Chen
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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