Desktop UI hanging

[marklsu]

Has anyone come across the issue in desktop where the UI hangs? The system has been rebooted and the software has been re-installed.  I have not seen this before and not sure what is causing it.  We have several other mac's running bootcamp and not having any issues with powerbi desktop.  This one in particular was working up until yesterday and don't see any event that would have triggered this issue.  I appreciate any direction.

[v-piga-msft]

Hi @marklsu,

Have you solved your problem?

If you have solved, could you share the solution or accept the replies making sense as solution to your question so that people who may have the same question can get the solution directly.

If you still need help, please feel free to ask.

Best  Regards,

Cherry

[v-piga-msft]

Hi @marklsu,

Do you run the latest version of Power BI Desktop? If not, please try the latest version  2.62.5222.761.

In addition, do you have this issue only for open a new file in Desktop or if you open an existed pbix file, it will have this issue either?

More over, please have a reference of this article which includes many solutions.

Best Regards,

Cherry