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Mk2018 Frequent Visitor
Frequent Visitor

Desktop Publishing Issue - Sign On

Hi, 

 

I have upgraded to the new PBI July update - i have since been getting an error message saying, "You don't seem to have an account for Power BI. Please click the button to sign up" when i try to publish a report. I do have an account, as i am PBI administrator for my company. I have only got this issue since updating. Is anyone experiencing this?

 

Thanks

 

 

4 REPLIES 4
Moderator v-qiuyu-msft
Moderator

Re: Desktop Publishing Issue - Sign On

Hi @Mk2018

 

The account mentioned in "You don't seem to have an account for Power BI. Please click the button to sign up" is Power BI service account, rather than computer account. 

 

When you click on Publish button in Power BI desktop, it requires us sign in Power BI service account. For detail information, you can see: https://docs.microsoft.com/en-us/power-bi/desktop-upload-desktop-files

 

In your scenario, it looks like you don't have a Power BI service account. If yes, please sign up a Power BI service account firstly follow this document: https://docs.microsoft.com/en-us/power-bi/service-self-service-signup-for-power-bi

 

Best Regards,

Qiuyun Yu

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Mk2018 Frequent Visitor
Frequent Visitor

Re: Desktop Publishing Issue - Sign On

Hi, 

 

I have a service account, i have never had an issue with publishing reports, only since i upgraded to the July 2019 desktop version.

 

Thanks.

Mk2018 Frequent Visitor
Frequent Visitor

Re: Desktop Publishing Issue - Sign On

Hi, 

 

Can anyone help with this please? This is impacting important reporting used in the business. 

 

Thanks

Moderator v-qiuyu-msft
Moderator

Re: Desktop Publishing Issue - Sign On

Hi @Mk2018

 

There is a new Power BI desktop version 2.72.5556.701 released yesterday. Please update Power BI desktop to this version, sign in your Power BI account firstly then publish the report. 

 

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Best Regards,
Qiuyun Yu

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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