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Bhartman30
Advocate II
Advocate II

Desktop Freezes when Exporting Data

Community -

 

As a heads up, my desktop version crashes when I try using the export feature within the desktop. It prevents any saving ability so be wary of using this in the desktop.

 

Hopefully this saves you hours of rework.

 

B

1 ACCEPTED SOLUTION

Is this happening for every visual where you attempt to export data, or just one in particular? I tried exporting from a variety of visuals and datasets, and haven't been able to recreate. I'm on the latest version, 2.37.4464.461 64-bit (July, 2016). Are you on a different version?

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4 REPLIES 4
pqian
Employee
Employee

@Bhartman30 by export feature I assume you mean export to PBI template?

Can you consistently repro this?

@pqian

By export, I mean clicking on a visual, clicking on the 3 dots, and then using the export feature. I get the unexpected error, and then it freezes on the "working on it..." screen. It reproduces this error any time I try using the export feature.

Export in Desktop Error.JPGExport in Desktop Error2.JPG

Is this happening for every visual where you attempt to export data, or just one in particular? I tried exporting from a variety of visuals and datasets, and haven't been able to recreate. I'm on the latest version, 2.37.4464.461 64-bit (July, 2016). Are you on a different version?

Thanks @KGrice

I am on 2.37.4464.361 instead of 2.37.4464.461

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