Dataverse connector does not appear

[perdigao18]

Hello all,

I just installed the recentest version of the PowerBI in my working machine and I can't see the new dataverse connector on the PowerPlatform options. Is there any thing that need to be se fot it to be activated ?


Thanks in advance

[perdigao18 · Accepted solution]

I already know why I have this problem. In my personal computer it works , but doesn't work on my company. In the last, the CertifiedExtension folder is empty after installation instead of having the connector files, so the CommonDataService.pqx file is missing. If I get this file from another person, for example, and copy it to the folder I can already click on the connector. It must be related to security things in the work environment, that I will have to check. Thanks

[v-deddai1-msft]

Hi @perdigao18 ,

Thank you for sharing the experience.

Best Regards,

Dedmon Dai

[v-deddai1-msft]

Hi @perdigao18 ,

Would you please try to uninstall the desktop and re-install it again? Please also refer to https://docs.microsoft.com/en-us/powerapps/maker/data-platform/data-platform-powerbi-connector

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Best Regards,

Dedmon Dai

[negi007]

@perdigao18 Please ensure that you have below version installed 

you can also try restarting your powerbi desktop or laptop for services to be fully installed on your pc

[perdigao18]

Yes, I have, And I refreshed. It does not appear in the option but I can see the dataverse icon in the header

However nothing happens when I click there.

In the version from Feb the icon does not appear at all.