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kexley
Resolver II
Resolver II

Dataflow - Given credential couldn't be refreshed

Hi, I am trying to connect to Dataflows from Power BI Desktop. It has been working until I changed my password to my account and now I cannot connect at all. Other users in my organisation can still connect to it though.

Clicking on Get Data -> Power BI dataflows brings up the pop-up saying that I need to sign-in, I enter in my credentials and that brings me to the below image.

dataflow.png

Can anyone advise me on how to correct this error?

 

 

 

 
 
2 REPLIES 2
johnsull
Regular Visitor

I am having the same issue.  Did you solve this?

v-deddai1-msft
Community Support
Community Support

Hi @kexley ,

 

If you have Pro account I suggest you  try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

 

Best Regards,

Dedmon Dai

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