Data labels size increase after publishing

[Anonymous]

Hi Everyone,

I created a bar and line chart, after i publish it on service the labels for measure on line card increases on its own, on PBI desktop its looks normal. Could someone please let me know why this is happening? tried on chrome and edge both, the issue exists.

DataUpperCut

[Anonymous · Accepted solution]

I played around a little bit more and realised that it does not have anything to do with service, PBI Desktop or the version of PBI. its specific to the size of visual, when i vertically increased the height of the visual then it worked. However i expected the behaiviour of the visual on PBI desktop and service same and i think thats what casued this confusion.

[v-yetao1-msft]

Hi @Anonymous 

You can update your desktop version to the latest one and then try again .

Best Regards

Community Support Team _ Ailsa Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[v-yetao1-msft]

Hi @Anonymous 

I tested in my Desktop and Service , the results are the same, as shown in the figure below . Does the result you need look like this ? I tested this feature with the August version. What version of the Desktop did you test? Maybe you can try to upgrade the Desktop to the latest version, and then re-test.

I have attached my pbix file ,you can also refer to it .

Best Regards

Community Support Team _ Ailsa Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

@v-yetao1-msft  i am using July 2020.

[mussaenda]

Hi @Anonymous ,

this issue is only happening on one report? or also on other reports?

What is the browser you are using?

[amitchandak]

@Anonymous , Clear browser cache and refresh, and try.

or republish -> Clear browser cache and refresh, and try.

[Anonymous]

@mussaenda @amitchandak the issue is just with this perticular visual in this report. Below are the different things i tried.

1. I tried changing the visual type to : "Line and stacked Column" and "Line Chart" and the issue remains, however when i change it just "Stacked chart" the size is normal. 

2. I also tested this by getting it published on service by another user.

3. Tried to publish the same workbook in a different workspace.

4. Cleared cache, refreshed and republished.

The issue persists.

DataUpperCut

[mussaenda]

@Anonymous ,

If you have performed the above suggestions,

I suggest you to create a support ticket to solve the issue.

Thank you