Data discards after some time of interval of Azure DevOps

[jaypatel]

Hi ,

DESCLAIMER : I actully posted same question on Power BI Service community, but did not receive any response, so repost here.

I have created PowerBI report using Azure DevOps. I can refresh data on Desktop and view perfect cards and published on service. 

But after publishing the report on service, once I can see data on service. But after refreshing the dataset , data get discarded and report shows blank value in it. 

I searched for it but couldn't find the right solution.

Please give me some direction.

Thanks,
Jay 

[amitchandak]

@jaypatel , If you have refreshed data set manually power bi service it should have shown an error if there is some problem.

Have you updated One premise gateway or Datasource credentials in Dataset setting?

[jaypatel]

@amitchandak 
Yes , I have added dataset credentials and setup on-premise gateway, and then I refresh dataset .. by manually and by schedule refresh too.. but data does not get change.
However, on power bi desktop data shows correct , but after published on Service it shows blank value and '0' (zero) value. 

[v-stephen-msft]

Hi @jaypatel ,

You can view the refresh history. If the refresh is successful, the history will show that the refresh succeeded. If it fails, please check the reason for the failure.

Best Regards,

Stephen Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.