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jaynestrickland
Frequent Visitor

Data Model Tab Disappeared Suddenly

I had two different workbooks each with a second Data Model tab created. I opened the workbooks and suddenly those tabs were just blank. The tab name was there, but the visual was just like it was a fresh tab asking to add tables and build from scratch. Has anyone else experienced this?  I'm wondering if the visuals were really there but perhaps I was encountering a memory issue and the visual was just not populating?  At any rate, I just deleted the tab and recreated on the main first data model tab.  

 

Then today, I opened up the same workbook and suddenly the main tab had reverted to the original jumbled view (before I organized it and modeled it). I closed the workbook, reorpened and then it was back to normal.  

 

I feel like I'm being gaslighted, anyone else experience this?  Also I'm using a Mac with Parallels windows environment. 

1 ACCEPTED SOLUTION
v-eqin-msft
Community Support
Community Support

Hi @jaynestrickland ,

 

1. Please always use the latest version of Power BI Desktop.

2.Go to File-->Options-->Global-->Data Load-->Clear Cache to have a try again.

Eyelyn9_0-1630894260176.png

 

3.If possible, please provide some screenshots/screen recordings to help us clarify your scenario or orshare your .pbix file for test. Remember to mask sensitive data before sharing.

 

Best Regards,
Eyelyn Qin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
v-eqin-msft
Community Support
Community Support

Hi @jaynestrickland ,

 

1. Please always use the latest version of Power BI Desktop.

2.Go to File-->Options-->Global-->Data Load-->Clear Cache to have a try again.

Eyelyn9_0-1630894260176.png

 

3.If possible, please provide some screenshots/screen recordings to help us clarify your scenario or orshare your .pbix file for test. Remember to mask sensitive data before sharing.

 

Best Regards,
Eyelyn Qin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

jaynestrickland
Frequent Visitor

Also Part 2 - when I'm viewing the Data Model tab, the relationship lines are not reflecting the actual relationship direction. They don't update visually after I make the model changes.  A memory issue??

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