Showing results for 
Search instead for 
Did you mean: 
Regular Visitor

Data Gateway: On-Premise or Personal



I have several Power BI reports that build on Salesforce Reports (direct connection) and Excel files saved in SharePoint. I did some research on this board and found older threads advising to use the Personal Gateway. The drawback to this is that a refresh only occurs as long as I am/gateway appears online. If I am not online then the refresh fails:


The last refresh attempt failed. Your Personal Gateway is offline or could not be reached.
Refresh failed:

HPCR & PM View has failed to refresh.
Failure details: The last refresh attempt failed. Your Personal Gateway is offline or could not be reached. Ensure the Gateway computer is on and you are logged on to it during the scheduled refresh period.
Next refresh for HPCR & PM View is scheduled for November 17, 2020 18:00 UTC.



Is the On-Premise gateway not appropriate at all in this scenario? Is there a way to refresh without me having to be online?


Any help is appreciated.





Super User IV
Super User IV

@zenishehaj , You can use enterpise gatway. Personal Gateway need to online for refresh.


refer if needed

Did I answer your question? Mark my post as a solution! Appreciate your Kudos!!
Dashboard of My Blogs !! YouTube Channel !! Connect on Linkedin

Proud to be a Super User!

Helpful resources



We are excited to announce the Power BI Super Users!

Wave Release 2

Check out the updates in Power BI.

Overview of Power BI 2020 release wave 2!

Microsoft Ignite

Microsoft Ignite

Join digitally, March 2–4, 2021 to explore new tech that's ready to implement. Experience the keynote in mixed reality through AltspaceVR!


The largest Power BI virtual conference

100+ sessions, 100+ speakers, Product managers, MVPs, and experts. All about Power BI. Attend online or watch the recordings.

Top Solution Authors
Top Kudoed Authors