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Data Gateway: On-Premise or Personal

Hello,

 

I have several Power BI reports that build on Salesforce Reports (direct connection) and Excel files saved in SharePoint. I did some research on this board and found older threads advising to use the Personal Gateway. The drawback to this is that a refresh only occurs as long as I am/gateway appears online. If I am not online then the refresh fails:

 

The last refresh attempt failed. Your Personal Gateway is offline or could not be reached.
Refresh failed:

HPCR & PM View has failed to refresh.
Failure details: The last refresh attempt failed. Your Personal Gateway is offline or could not be reached. Ensure the Gateway computer is on and you are logged on to it during the scheduled refresh period.
Next refresh for HPCR & PM View is scheduled for November 17, 2020 18:00 UTC.

 

 

Is the On-Premise gateway not appropriate at all in this scenario? Is there a way to refresh without me having to be online?

 

Any help is appreciated.

 

Thanks,

Zeni

 

1 REPLY 1
Super User IV
Super User IV

@zenishehaj , You can use enterpise gatway. Personal Gateway need to online for refresh.

 

refer if needed

https://radacad.com/the-power-bi-gateway-all-you-need-to-know

https://docs.microsoft.com/en-us/power-bi/connect-data/service-gateway-onprem-tshoot
https://guyinacube.com/2016/09/21/troubleshooting-connectivity-tips/



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