Custom Visuals are not rendering in the Report

[israabuhasna]

Hi,

I have a pbix file that Ive been using for months now and I recently updated my Pbix file to this months version. I opened a file and now I am unable to use any custom visual that was downloaded from the app source store. I tried to restart my laptop, close the file, I even redownloaded the custom visual from appsource but still no avail. Could anyone let me know what is happening? When I click on the visual form the Visualizations pane, I get "Something went wrong". I opened a new clean file and I was able to get the cutom visual to work, however, I CAN NOT recreate the old file. What is a fix? Any help is appreciated. 

[jdbuchanan71]

@israabuhasna 

That's scary.  Not sure if it will work but I uploaded the October 2019 install files to dropbox.

https://www.dropbox.com/s/73u2yydewhz3b9l/PBIDesktopSetup_x64%202019_10_18.exe?dl=0

Maybe uninstall PowerBI desktop and install the older version, see if the visuals work in the October version after installing?

If this solves your issues please mark it as the solution. Kudos 👍 are nice too.

[parry2k]

@israabuhasna I would recommend to reach out to custom visual developer.