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Frequent Visitor

Custom Visual not working

I updated my Power BI Desktop to the latest version and hour ago. And since then, the Custom Visual in my report has not been working. Everytime I select the visual, I am asked to sign-in. And the visual is loaded only when I am signing in which I can't use for my official work purpose. It is a step back if this update mandates us to sign-in in order to use the custom visual.

 

Please help me out if there is any other way in which I can use the custom visuals in the new update without signing-in.

5 REPLIES 5
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Super User VII
Super User VII

Re: Custom Visual not working

@harshb_141195 I have seen other reports this as well , seems like there is a change, I will test it and let you know.






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Proud to be a Super User! Appreciate your Kudos 🙂
Feel free to email me with any of your BI needs.





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Frequent Visitor

Re: Custom Visual not working

@parry2k If possible, can you also check if there is any particular reason that everytime I change the Page or add a Page, it keeps asking to Sign-in. Which adds more constarints to the user.

Any help on this will be greatly appreciated. 

Community Support
Community Support

Re: Custom Visual not working

Hi @harshb_141195

 

Based on my test,when you are using custom visual,you need  first to grant permission to use the product as shown below:

Annotation 2020-06-03 165811.png

It is the reason why you need to sign in when you wanna use the custom visual.

 

 

Best Regards,
Kelly
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Frequent Visitor

Re: Custom Visual not working

@v-kelly-msft Thank you for the effort. Just one thing, how did you get that Permission Dialog Box? Also if this permission is to be given in app source, that I have already done it. And no issues were there prior to the latest update.

Also do I need to Sign-in for the Custom Visual to work or not? 

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Community Support
Community Support

Re: Custom Visual not working

Hi @harshb_141195

 

When you directly get custom visual from appsource,you will find the Permission Dialog Box.

Here is the link:

https://appsource.microsoft.com/en-us/product/power-bi-visuals/WA200001407?tab=Overview

When you use the custom visual,you need to sign-in to grant permission.

 

 
Best Regards,
Kelly
Did I answer your question? Mark my post as a solution!

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