Custom Visual not Updating (Smart Filter by OKViz)

[Anonymous]

I have the OKViz Smart Filter custom visual in a bunch of reports. It is currently sitting at version 1.2.5, which is known to have had an issue (I think it broke with one of the Power BI updates), and the latest version is 1.2.8, so I was going to try update to it. I did the following:

• Right click on the icon for this visual under Visualisations and choose About
• Check the version, its 1.2.5, current is 1.2.8 (https://appsource.microsoft.com/en-us/product/power-bi-visuals/WA104380859?tab=Overview)
• Selected the 3 dots under Visualisations
• Selected Import from marketplace (I also tried Import from file)
• Typed smart in the search box and hit enter to filter results
• Clicked the Add button next to Smart Filter by OKViz
• I get a message "Visual already exists This report already contains a copy of this visual. Do you want to update it?" with options of Update and Cancel
• I choose Update
• I get a message "Import custom visual The visual was successfully imported into this report." So I click OK
• I right click on the visual button under Visualizations and choose About
• Version stilll says 1.2.5

Why is it not updating?

[v-lionel-msft]

Hi @Anonymous ,

As tested, the problem does exist and I have submitted it. I will reply to you after receiving the notice.

Best regards,
Lionel Chen

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[v-lionel-msft]

Hi @Anonymous ,

Best regards,
Lionel Chen

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

@v-lionel-msft ,

Thats strange! According to https://appsource.microsoft.com/en-us/product/power-bi-visuals/WA104380859?tab=Overview it is already in prod! What version is currently in prod? Because we have 1.2.5, so Im guessing it should at least be 1.2.7 in prod and it should update to that one.

Thanks,

Michael

[v-lionel-msft · Accepted solution]

Hi @Anonymous ,

The problem is that the 1.2.8.0 version has not been synchronized to PBI Desktop, so we can't use the latest version through the update method.

If you are really anxious to use the latest version, maybe you can try to import from local and recreate a new one.

Best regards,
Lionel Chen

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

---

@v-lionel-msft wrote:

The problem is that the 1.2.8.0 version has not been synchronized to PBI Desktop, so we can't use the latest version through the update method.

If you are really anxious to use the latest version, maybe you can try to import from local and recreate a new one.

---

OK, but we are sitting at 1.2.5, so when I tell it to update, why is it not updating to 1.2.6 or 1.2.7? The issue we are looking at was fixed a while ago and has been in the past few releases I believe.

Thanks,

Michael

[v-lionel-msft]

Hi @Anonymous ,

Has your problem been solved? If yes, then please consider Accept it as the solution to help the other members find it more quickly.

Best regards,
Lionel Chen

[Anonymous]

Seems to have all updated automatically at the release of the new version. Have accepted a solution now. Thanks.

[v-lionel-msft]

Hi @Anonymous ,

This is a custom visual, and we can't know its version iteration message. Currently, we can only find these two versions.

I suggest you contact the official of this custom visual.

Support-OKVIZ 

Best regards,
Lionel Chen

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Greg_Deckler]

Perhaps try removing the visual completely. Ellipses, remove a visual. Then import it again.

[Anonymous]

---

@Greg_Deckler wrote:

Perhaps try removing the visual completely. Ellipses, remove a visual. Then import it again.

---

But this visual is already used a bunch of times in reports, if I have to remove it and re-add it it will take ages to get everything back how it is meant to be. This should just update to the latest version!