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Lokamba Frequent Visitor
Frequent Visitor

Custom Text filter is not working

Hi Team,

 

Both Desktop and service level, custom Text filter is not filtering the data. 

can please tell what is the problem and please suggest any other search text filter.

 

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support Team
Community Support Team

Re: Custom Text filter is not working

Hi Lokamba, 

I test Text Filter in my environment(July 2019  version 2.71.5523.941 (19.07)), which works well. What is your desktop version? You could try to update this to newest to see whether it work or not. And you need to click on serach button , then it will work 

362.PNG

Best Regards,
Zoe Zhi

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

View solution in original post

2 REPLIES 2
Community Support Team
Community Support Team

Re: Custom Text filter is not working

Hi Lokamba, 

I test Text Filter in my environment(July 2019  version 2.71.5523.941 (19.07)), which works well. What is your desktop version? You could try to update this to newest to see whether it work or not. And you need to click on serach button , then it will work 

362.PNG

Best Regards,
Zoe Zhi

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

View solution in original post

Highlighted
Lokamba Frequent Visitor
Frequent Visitor

Re: Custom Text filter is not working

Hi Team,

 

Again Custom text filter is not working please see below screnshots. Could you please tell me what is an issue. 

 

Capture.PNG

 

 

Capture.PNG

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