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Hello,
Could somebody help me in getting the performance fillrate in days at 90%. I have the input data as shown below, and would like to know what is the performance in days to resolve the 90% of tickets.
Tickets | Days to resolve |
A | 0 |
B | 2 |
C | 3 |
D | 0 |
G | 2 |
F | 0 |
H | 0 |
I | 4 |
J | 6 |
K | 9 |
L | 2 |
M | 1 |
We have excel calculation which results out the performance in days as shown below. 5.8 Days is the output in the given sample.
Days | # of Tickets | Avg | **bleep** Avg | 90% Fill Rate |
0 | 4 | 33% | 33% | 0 |
1 | 1 | 8% | 42% | 0 |
2 | 3 | 25% | 67% | 0 |
3 | 1 | 8% | 75% | 0 |
4 | 1 | 8% | 83% | 0 |
5 | 0 | 0% | 83% | 5.8 |
6 | 1 | 8% | 92% | 0 |
7 | 0 | 0% | 92% | 0 |
8 | 0 | 0% | 92% | 0 |
9 | 1 | 8% | 100% | 0 |
Thanks,
CS
Solved! Go to Solution.
Hi , @Anonymous
Create mesure as below:
Test =
var currentOrder = MAX('Sheet1'[order_to_delv])
var nextOrder = CALCULATE(MIN('Sheet1'[order_to_delv]),FILTER(ALLSELECTED(Sheet1),'Sheet1'[order_to_delv]>currentOrder))
var NextRunningTotal =
SUMX (
CALCULATETABLE(DISTINCT('Sheet1'[order_to_delv]),
FILTER (
ALLSELECTED ( Sheet1),
Sheet1[order_to_delv] <=nextOrder
)),
CALCULATE(
DIVIDE (
CALCULATE(COUNT ( Sheet1[order_no] )),
CALCULATE (
COUNT ( Sheet1[order_no] ),
ALLEXCEPT ( Sheet1, Sheet1[hp_receive_date], Sheet1[order_no] )
)
)*100)
)
var CurrentRunningTotal = [RunningTotal]
return IF(CurrentRunningTotal<90 && NextRunningTotal>=90,(currentOrder + (90-CurrentRunningTotal)/(NextRunningTotal-CurrentRunningTotal)),0)
Check below pbxi file.
Best Regards,
Community Support Team _ Eason
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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