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Helper I
Helper I

Crashing: Theres a problem with WebView 2

PowerBI Desktop keeps crashing.  I get a white page with the error:  'There's a problem with WebView2'.  Then, the application closes. Please help.

Community Support
Community Support

Hi  @hkillen ,

It may be caused by some programs on your machine, such as antivirus software, etc. You can check the relevant steps in the following official documents:


This is the related document, you can view this content:


Best Regards,

Liu Yang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helper I
Helper I

I have confirmed WebView2 is already installed on my computer.  Other ideas?

Super User
Super User

Hi @hkillen 


Fo using the new version of the Power BI Desktop, you need to install the WebView2 on your computer.

Check this link for more info:


If this post helps, please consider accepting it as the solution to help the other members find it more quickly.
Appreciate your Kudos!!



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