Crashing: Theres a problem with WebView 2

[hkillen]

PowerBI Desktop keeps crashing.  I get a white page with the error:  'There's a problem with WebView2'.  Then, the application closes. Please help.

[AnushaYalavarth]

I found a temporary solution. Open edge browser while working on Power BI Desktop. This helps to resolve the issue.

[Syndicate_Admin]

I had a similar problem, it did not start Powerbi, it was only in the main logo, untouch webview2 and it worked again, at the moment it works.

Best regards.

[v-yangliu-msft]

Hi  @hkillen ,

It may be caused by some programs on your machine, such as antivirus software, etc. You can check the relevant steps in the following official documents:

https://docs.microsoft.com/en-us/power-bi/connect-data/desktop-error-launching-desktop#resolve-issue...

This is the related document, you can view this content:

https://community.powerbi.com/t5/Desktop/WebView2-error-message/td-p/2415273

https://community.powerbi.com/t5/Issues/Power-BI-Desktop-WebView2-crash/idi-p/2393404

https://community.powerbi.com/t5/Developer/Enabling-WebView2-not-working/m-p/2160629

Best Regards,

Liu Yang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[hkillen]

I have confirmed WebView2 is already installed on my computer.  Other ideas?

[VahidDM]

Hi @hkillen 

Fo using the new version of the Power BI Desktop, you need to install the WebView2 on your computer.

Check this link for more info:

https://powerbi.microsoft.com/en-us/blog/power-bi-desktop-installer-changes-webview2/

If this post helps, please consider accepting it as the solution to help the other members find it more quickly.
Appreciate your Kudos!!
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