Register now to learn Fabric in free live sessions led by the best Microsoft experts. From Apr 16 to May 9, in English and Spanish.
Hi,
I need to count the number of concurrent calls.
I have a start datetime of each call and an end datetime of each call, anyone have any ideas on counting the amount of concurrent calls?
Thanks
Solved! Go to Solution.
Hi @timwilson,
Maybe you can try to use "countrows" function with calculate column to get the count of concurrent call.
Sample:
Concurrent Calls= COUNTROWS(FILTER('Table',[StartDate]>=EARLIER('Table'[StartDate])&&[EndDate]<=EARLIER('Table'[EndDate])))
Regards,
Xiaoxin Sheng
Hi @timwilson,
Maybe you can try to use "countrows" function with calculate column to get the count of concurrent call.
Sample:
Concurrent Calls= COUNTROWS(FILTER('Table',[StartDate]>=EARLIER('Table'[StartDate])&&[EndDate]<=EARLIER('Table'[EndDate])))
Regards,
Xiaoxin Sheng
Can someone help..
I am trying to calculate concurrent chat an agent was between start time and end time but it always shows as 1.
Attached is the DAX and measure error as the yellow colou shows that the agent was in more than 1 chat, but still the DAX is showing just 1, what am I missing - Please help
DAX used is :
is it possible to further filter this by user? to count the concurent events of each user, not of everyone.
Generally, I will advice you to bing/google for the terms "dax events in progress"... and see where that gets you... 🙂
Covering the world! 9:00-10:30 AM Sydney, 4:00-5:30 PM CET (Paris/Berlin), 7:00-8:30 PM Mexico City
Check out the April 2024 Power BI update to learn about new features.
User | Count |
---|---|
111 | |
100 | |
80 | |
64 | |
58 |
User | Count |
---|---|
148 | |
111 | |
93 | |
84 | |
66 |