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Hi,
We have a ticketing system in sharepoint where each day a number of tickets will be submitted and some one in the office will resolve it and send the update (in a nutshell).
I have the date of the first ticket creation. How do i calculate the average ticket perday? can someone suggest a dax function samples.
Also a ticket will be considered aged ticket if it passed 5 days from the creation date. how will i show of aged ticket count.
Solved! Go to Solution.
I was able to get it to work with the below dax function
I was able to get it to work with the below dax function
You need to have date without time
example column
Date = [datetime].date
or
Date = date(year([datetime]),month([datetime]),day([datetime]))
Then try a measure like
averageX(Values(Table[Create Date]), calculate(Count(Table[Ticket ID])))
Thanks Amitchandak,
I was attemting the below
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