Conditional Formatting not working

[RachnaV]

I have a Matrix visual wherein conditional formatting has been applied on the background. There some filters defined on the report.

Conditional formatting is working correct when no filter is applied (refer to image 1).

Image 1

But on applying any filter the conditional formattng goes away (refer to image 2).

Image 2

I have verified the conditional formatting rules and they look fine. (Image 3).

Image 3

Would anyone know what is the issue here and how to resolve it as the conditional formatting rules are correct and work as long as no filters are applied. When some filter is applied complete conditional formatting goes away.

[v-kkf-msft]

Hi @RachnaV ,

Has your problem been solved? If it is solved, please mark a reply which is helpful to you.

If the problem is still not resolved, please provide detailed error information or the expected result you expect. Let me know immediately, looking forward to your reply.

Best Regards,
Winniz

[RachnaV]

The issue got resolved when I moved all the measures with conditional formatting into an existing marix visual that had few other measues (without any conditional formatting) defined. This looks like a bug because when the measures were placed inside a new matrix visual and any filter was selected the color coding just went away but this is not happening when the same measures have been placed into an existing matrix visual.

[v-kkf-msft]

Hi @RachnaV ,

You can't apply gradient formatting with automatic maximum/minimum values, or rule-based formatting with percentage rules, if your data contains NaN values. NaN means "Not a number," most commonly caused by a divide by zero error. You can use the DIVIDE() DAX function to avoid these errors.

If the problem is still not resolved, please provide your PBIX file without sensitive data. Let me know immediately, looking forward to your reply.
Best Regards,
Winniz
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[jdbuchanan71]

When you select Percent in this dropdown, you’re setting the rule boundaries as a percent of the overall range of values from minimum to maximum. 

https://docs.microsoft.com/en-us/power-bi/create-reports/desktop-conditional-table-formatting

If the field the formatting is based on contains percentages, write the numbers in the rules as decimals, which are the actual values; for example, ".25" instead of "25". Also, select Number instead of Percent for the number format. For example, "If value is greater than or equal to 0 Number and is less than .25 Number" returns values less than 25%.

[jdbuchanan71]

@RachnaV 

I don't think your conditional formatting is working even in the first image.

Instead of using Percent try changing the rules to number.

>= 0 number and <= .899 number
>= .9 number and <= .95 number
>= .951 number and <= 1 number

[RachnaV]

I changed the formatting rules as you suggested but still same issue persists.Attaching the snapshot of changed rules.

Also, would like to understand why you suggested changing the rules to number instead of percentage as all my measures in this visual are having values in percentage.

[omikeyz]

I'm seeing the same thing today. Did you manage to fix the bug?