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hii
i was getting an error i am trying to count the sla% the same formula i used for call closed it is working perfectly but my sla % is not
Solved! Go to Solution.
@greeshma
I'm not sure what the RAW SLA% measure returns, to the next measure if you need to count the rows.
ROW SLA% 1 =
CALCULATE(
COUNTROWS( Query1 ),
FILTER (
Query1,
Query1[Call Closed]. [MonthNo] <= [Selected Slicer]
&& Query1[Call Closed]. [MonthNo] >= [Selected Slicer] - 2
&& Query1[Call Closed]. [Year] = YEAR ( TODAY () )
)
)
You may need to average % of results
ROW SLA% 1 =
AVERAGEX(
FILTER (
Query1,
Query1[Call Closed]. [MonthNo] <= [Selected Slicer]
&& Query1[Call Closed]. [MonthNo] >= [Selected Slicer] - 2
&& Query1[Call Closed]. [Year] = YEAR ( TODAY () )
),
[RAW SLA%]
)
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@greeshma
I'm not sure what the RAW SLA% measure returns, to the next measure if you need to count the rows.
ROW SLA% 1 =
CALCULATE(
COUNTROWS( Query1 ),
FILTER (
Query1,
Query1[Call Closed]. [MonthNo] <= [Selected Slicer]
&& Query1[Call Closed]. [MonthNo] >= [Selected Slicer] - 2
&& Query1[Call Closed]. [Year] = YEAR ( TODAY () )
)
)
You may need to average % of results
ROW SLA% 1 =
AVERAGEX(
FILTER (
Query1,
Query1[Call Closed]. [MonthNo] <= [Selected Slicer]
&& Query1[Call Closed]. [MonthNo] >= [Selected Slicer] - 2
&& Query1[Call Closed]. [Year] = YEAR ( TODAY () )
),
[RAW SLA%]
)
________________________
If my answer was helpful, consider Accepting it as the solution to help other members find it
Click the Thumbs-Up icon if you like this answer 🙂
⭕ Subscribe and learn Power BI from these videos
⚪ Website ⚪ LinkedIn ⚪ PBI User Group
@Anonymous , is [RAW SLA%] a measure if so, use it without count
or use countx(Query1,[RAW SLA%]) .
If it is column, try to get exact name in the formula
hiii amit
i tried with countx it is still showing an error
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