What’s your connection mode to SqlServer(Direct query or import)? You said that the dashboard can not load data, can you see the data when you go to the original report? According to the data source is SQL Server. I suggest you to use SQL Server Profiler to explore whether there is data interaction between the dashboard and the data source. If you can not you can't do it yourself, you can share your sample pbix file and SQL Server data source file(without sensitive data) so that we can help you in advance. Thanks very much!
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Community Support Team _Robert Qin
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